Elite Coverage Meets Unmatched Service

Hours

Mon - Fri
9:00 AM - 4:45 PM CST

Contact Us

350 Corvette Dr
Bowling Green, KY 42101

270-467-8848

Follow Us

Uncategorized

Buying a Mid-Engine Corvette? Better Check Insurance!

2020 Chevrolet Corvette Stingray

With every new generation Corvette comes an unmatched excitement and anticipation for what GM has designed. This generation, the 8th, could be argued to be the most anticipated CAR (not just Corvette) to date. If you live off the grid, deep in the woods, with no communication to the outside world and you haven’t heard or seen… Yes, the C8 will be the first production mid-engine Corvette from GM. Rumors started swirling around early in 2019 that 2020 will be the year GM finally switches to the mid-engine and since the unveiling, on 07.18.19, the Corvette world has been left drooling. So much so, it even picked up MotorTrend Car of the Year, 2020 NACTOY, MotorWeek Best Performance car of 2020 and Best of the Year.  We are sure many more awards are to come!

2020 Chevrolet Corvette Stingray Convertible

If you are lucky enough to call Bowling Green home, you have been fortunate enough to see these cars driving the streets daily. Even having seen them for months, in each passing brings a quick head turn and a “WOW”. Those not as fortunate as us in Bowling Green, who have allocations or orders in for the 2020 are finally starting to see their cars coming down the production line with the $3,000,000 VIN 001 leading the pack off the line on February 3rd.

We are following the excitement on various forums, Facebook groups and hearing the excitement from customers who are tracking their orders.  Excitement is growing, production is happening, and soon…..very soon….you will be in the drivers seat of your new, world class Corvette!

While most consumers don’t have to worry about insuring their Corvette for $3,000,000, none the less, you will still have to insure it. Most buyers simply call their standard auto agent and have them add it to their policy. Don’t get stuck paying higher premiums for a car you drive for pleasure. Collector vehicle insurance exists for this reason. With our three mileage tiers 1k, 3k or 6k your premiums are based off how often you really drive the vehicle. Also, with the agreed value portion of the policy we lock in your purchase price with no deprecation for the lifetime of the policy.

Being inside the National Corvette Museum gives us an advantage that no other insurance agent or company has.  We don’t just understand your passion, we live it!  We understand the lineage of your car, and where it came from. 

2020 Chevrolet Corvette Stingray Convertible

Now, just because we are inside the Museum, that does not mean we only insure the Corvette.  We can insure ANY collector vehicle.  You may also own a Chevelle, Mustang, Ferrari, or a Cobra replica.  We can insure those, too!  When you have multiple collector vehicles on a policy you will see the savings only multiple.

Are you ready to give us a shot?  Give one of our agents a call at 877.678.7626 for a no obligation quote.  It will be worth your time!

Uncategorized

Daily Use Declarations Pages

One of the items needed to start a policy is the Declarations of Coverage Pages. These are for the vehicle(s) that you and members of your household drive every day.

We are often asked “why do you need these?” Well, we are required to obtain a copy per our carrier. It list important information like:

  • That you own daily use vehicles.
  • Effective dates.
  • Policy Coverage’s.
  • Who else is covered on the policy.

We are required to show the carrier that you and other members of the household have daily use vehicle(s) that are currently insured, that the vehicle(s) that we are going to insure are not intended for daily use and lastly, not to exceed liability coverage on your standard auto policy.

Below you will find examples of what is needed from your standard auto company:

Please, do not hesitate asking us any questions you may have.

Uncategorized

We love ALL Collector Cars!

Sean’s McLaren at Natchez Trace Bridge.

My relationship with NCM Insurance began in June of 2019 when my previous insurance company let me down. I purchased a new McLaren 600LT that they would not insure – AFTER providing me a quote for said McLaren. My previous Insurance Company told me that it was in error, and there was nothing that they could do. I needed to shop for a new insurance company and fast! After contacting several insurance companies and obtaining  quotes, I found the NCM Insurance Agency to be competitively priced and easy to work with.

They have Excellent customer service and competitive pricing for customized insurance,  to cover all of our weekend collectibles. They are very accommodating and friendly.

I think people should know that The NCM Insurance Agency offers insurance to non-Corvette owners as well, and is still competitive. The agreed value policy allows me to adjust coverage on my policy as the value changes (up or down)  saving me money. They did an excellent job putting this all together, and did it quite quickly!

CALL THEM. They are not high pressure, if its not a fit – you won’t spend all day just trying to find that out. Chances are, they can help you too! I was worried at first, because none of my cars are (currently) Corvettes , but they still offered me the best coverage and insurance package for the three weekend collectibles we own and use for pleasure.

We are very pleased with the new coverage and the NCM Insurance Agency!

Sean A..

Uncategorized

Customer Spotlight – Fiery Claim Turned Positive!

I am writing to express my appreciation for the NCM Insurance Agency. I have (had) a 2008 Z06 Corvette that was highly modified with RWHP at more than 1,300 – yet comfortable to drive. I had spent a great deal of money putting together this show car that had under 20,000 miles on it when the following occurred:

My car caught fire with me in it!  Not 100% sure of the cause, but I believe it was the alternator that caught fire. Long story short, I was able to coast to a stop while the flames were growing out of control, and the cabin was uninhabitable. I was not able to do anything but stand by as I watched my special car burn to the ground despite the efforts of the local fire department. Needless to say – it was a total loss.

While a devastating loss, as you car guys and gals can fully understand, a positive claims response is key. The NCM Insurance Agency and American Modern Insurance Company responded compassionately, and quickly and paid the Agreed Value amount which escalated annually at 4.00%. They did not raise any concerns or express any doubt of anything reported. They just took care of the situation.

Bottom line to me was that while a terrible experience had happened, NCM Insurance responded with an AAAA++++ performance and I highly recommend them for insuring your special cars.

A sincere thank you, and this NCM member is truly appreciative of this special entity and the role they play in the enjoyment of our special cars.

Thank you, Jeffrey M….

Uncategorized

Customer Spotlight – Marty Pinder “What a different experience…..”

1970 Buick Riviera

I have owned collector cars since the 1980s and have used most every collector insurance company that is out there today. Having never had a claim, thank goodness, I only had two ways of evaluating a collector car insurance agency. Price is certainly important, but I have learned not to simply buy on price. The second, and actually the most important thing to evaluate is a bit more complex. That somewhat more subjective thing is service.

Everyone says that they have good service, however I have come to learn that maybe my threshold for good service is somewhat higher than some in what I find acceptable. I learned this first hand a few year ago when I was insured through another company for my collector cars.

I once owned a 1996 Impala Super Sport (yes, the black menacing looking one) and I loved that car. It was one of a very few cars I kept for over 100,000 miles. A few years ago, I decided I wanted another one and found a very low mile perfect example. I bought it and called my collector car insurance company to add it to the policy. The “underwriter” came back and told me that they would not insure a ‘96 Caprice. I politely stated that an Impala SS is certainly very different from a Caprice. I was told that it was no different based upon the VIN. They finally and begrudgingly agreed to add the car, again balking at its stated value, but did it based on our relationship. Well, by now we clearly had differing views on our ‘relationship.’

The next day I phoned the NCM Insurance Agency. Bobbie Jo was the first person I spoke with at NCM. Well, what a difference from the “how can I not help you” person from the other company. Friendly. Knowledgeable. Simply said, a competent person who made me feel that my insurance needs were important to her, too! What a change that was!

Oh, and yes, she immediately and intuitively knew than an Impala SS was different from a Caprice. I completed the paperwork that night, became a customer of NCM Insurance the very next day, and have never looked back! I should add that my premium also went down from what I had been paying. Better, friendlier service, and I was saving money.

Marty’s 1995 Corvette Pace Car

As a customer for a few years now I can unequivocally say I have no plans of ever going to another agency, ever! Anytime I need to change a car or have a question, everyone I speak with is helpful, efficient and friendly.

If you own a collector car and are not currently insured through the NCM, I strongly urge each of you to call Adam, Bobbie-Jo, Sharon, or Sam, and discuss your needs with them. I am confident that you will experience the same level of exceptional service that I receive each and every time.

As the owner of Conte’s Corvettes and Classics, I am constantly asked by friends buying their first or another classic car who I suggest for insurance. I smile and simply say, “Do what I do myself, call my friends at NCM.” Most all do, and most go out of their way to let me know that their experience is exactly like mine and thank me for letting them know about NCM. It is just so rewarding to deal with friends who know what they are doing and do it well each and every time. That is what you get from NCM Insurance. Check it out, and I am confident that you too will agree My thanks to the entire team at NCM for being there and for what you do!

Marty Pinder – Owner – Conte’s Corvette Classics

Go to W3Schools!

Uncategorized

Tropical Storm Barry – Relocation Reimbursement

Tropical Storm Barry is still developing, but we want to get ahead of the curve and chaos! This email is going out to ALL customers in Louisiana, regardless if you are in the path or not.

Smiley face
Source: National Oceanic and Atmospheric Administration

For NCM Insurance customers who are in the path of this storm, our carrier has made available a relocation expense reimbursement that provides reimbursement for 50% of the temporary relocation costs when moving NCM Insurance protected collector cars to a safer location, subject to a maximum of $200 per collector car and $2,500 per policy. Customers with Claims regarding reimbursement should call (800) 543-2644 or you can submit a claim online at https://www.amig.com/customer/file-a-claim/. Please retain all invoices, receipts and incurred costs with regards to any damage.

If you are unable to relocate your vehicle(s), please take the following steps to insure the vehicle is as prepared as possible:

  • Take before photos of your vehicle to show the condition before a disaster strikes.
  • Store copies of the registration and insurance documentation in a safe place.
  • Place your vehicle(s) on jack stands as high as possible to raise it off of the ground.

Our top priority is offering personal attention to the needs of our customers – in all situations – good and bad. Please let us know if you are affected by the storms and are in harms’ way – and please stay safe.

Here are some great websites to see how Barry develops:

Storm Pulse
Mike’s Weather Page
Weather Channel

Uncategorized

10 Years! Where has time gone?!?

It is hard to believe that 10 years ago was the start of the NCM Insurance Agency.  It has been an amazing ride, with MANY MANY ups, and of course, very few downs. 

Over the last 10 years we have insured THOUSANDS, yes THOUSANDS of customers with some amazing vehicles, and it has been an honor!

We are asked quite frequently how we came to be, and we hope you will follow along.

Our management team at the National Corvette Museum was approached by a larger insurance agency about feeding leads (customers) to them.  In return we would obtain a small finder’s fee.  This small seed is what started us down this path.  Wendell Strode, Museum Executive Director, felt that instead of getting a small finder’s fee it would be beneficial to start our own insurance agency.  

Adam Boca, founding Agent.

I was tasked with the job and embraced it as if it was my own.  Starting with completing the proper credentialing in not only Kentucky, but the other 42 states that we service.  This was not an easy task, but I was up for the challenge. 

We started off with a clean slate, policy zero.  No insurance background what-so-ever, however, because of the relationships we had with our members/donors we felt like it was a natural step for us to take. 

I will never forget day 1 that we made the announcement.  Calls didn’t stop!  I still have the yellow legal pad with the HUNDREDS of names and phone #’s.  We were not prepared, I should say I WAS NOT PREPARED!  I was the only agent that we had, I was the CSR, I was it!  I quickly put a call in to our carrier and asked for help, STAT!  American Modern sent down two to help with the phone and processing quotes/policies.  They were coming in quicker than we could handle!

Over the course of the next couple years we would continue to fine tune the process to make the journey for our customers easy and help provide the best possible experience for our customers. 

Bobbie Jo Lee, Agent.

Part of the “best possible experience” was to hire a Customer Service Rep.  In April of 2012 I was able to bring Bobbie Jo Lee back into the NCM.  She had ventured away to follow her husband, Darrell, as they embarked on a new career which took them to Arizona.  A short time after they left, they found themselves back in Bowling Green, and I knew that she would be perfect for this position.    Perfect she was!  She has this inherent sense of compassion that makes people feel at ease.  Within a year she moved from a CSR to an agent, and we have never looked back! 

We plugged away for the next couple of years continuing to hone the process.  We were quickly becoming one of the top agencies for our carrier.  Calls were not slowing down, and because of this, we were servicing more and more customers.  Because of this, our customers were waiting on hold, our responses were short, and our quality was suffering.  It was time to hire and move from our small 11×14 office to a legitimate office, what I have dubbed the “NCM Insurance Agency WORLD Headquarters!” 

With the blessing of our management we were fortunate to move into the lobby of the National Corvette Museum and build an amazing storefront!  We also were able to hire Jeff Forsythe and Sharon Smith.  Jeff was freshly retired from the police department in Sheridan, Wyoming and Sharon was in banking. 

Sharon Smith, Agent.

Sharon and her husband were customers from 2011, and local to Bowling Green.  I attended church with her, and both Chris and Sharon taught Sunday School to my daughter, Gracelyn.  While at a local Cars & Coffee one morning I mentioned that we were looking for a CSR and Chris’s ears perked up.  Sharon is the one that makes sure that our i’s are dotted, and t’s are crossed.  Sharon is now a licensed Agent and she keeps us compliant and consistent!  We really need this!

Jeff Forsythe, former Agent.

Jeff is a car guy, passionate about talking cars to customers.  He wasn’t too sure about this insurance role, but did a great job working with our customers.  Eventually, another position opened in our security department and he moved to that.  We then hired Sam Milam.

 




Sam Milam, Agent.

Sam had a couple years in the insurance industry and provided some great insight into the standard auto world to our customers.  He is super cool under pressure, and nothing seems to faze him!  We are thoroughly enjoying watching him go from engaged to married to his wife, Jasmine, and he is about to be a dad to little girl.  We love seeing our team and their families grow! 




Team NCM Insurance

This team is amazing!  They are rock stars!  They hear your stories about your cars, they  hear why your car is important to you…They have heard the memories that you and your loved ones have shared with your car….They have helped you through the claim process….They have been yelled at, but they have also consoled you when a loved one has passed.  They are the best in the business, and I am proud to work with them. 

None of this would have been possible without you, our customer.  Regardless if you have a single vehicle policy with us or one with hundreds of cars we value your relationship the same.  We are honored and humbled to be your choice to insure your prized possession.  

I often remind customers that feel like we are just in the money-making business that the #1 reason insurance was created is to PAY COVERED CLAIMS!  We are fortunate to travel the country to many car shows throughout the year, and we hear your stories about how you were satisfied with the claims process.  We get no greater joy when we hear or read this.    

To our current, past and future customer, thank you!  The last 10 years have been amazing, and it is all because of YOU!

Uncategorized

Referrals Not Taken Lightly! “A Happy Customer tells 2-3 Friends. An Unhappy Customer Tells Everyone”

Hello Fellow Car Lovers,

My name is Jim Fox. My cars’ license plates are CFOXGO and CFOXRUN. When your name is Fox you have a lot of cool options! I own a 1970 Corvette (Bridgehampton Blue, BB, 4-speed, NCRS Top Flight) and a 1970 El Camino (Fathom Blue, SS 396). Yes, my favorite color is blue and I seem to be stuck in the 70’s. Love my cars. Love driving them. Love talking about them. Love sitting in the garage looking at them. Who’s with me?

I own a business called Fox & Associates Mystery Shopper Service. I get paid to send ‘mystery shoppers’ into all types of businesses to anonymously evaluate customer service. Yes, there are legitimate businesses that do that! AND, there are a lot of scams out there, but that’s another story.

Because of the type of business I’m in, I’m very attuned to customer service, even in my every day travels. If I come across someone who is providing excellent customer service, I feel compelled to let them know they are doing a good job. A lot of businesses only hear feedback when they are doing a bad job.

“A happy customer tells two or three friends. An unhappy customer tells everyone they know.” That little slogan right there is what bought me that Corvette and El Camino!  LOL

I’ve been a customer of NCM Insurance Agency for many years. And even though I only speak to them on the phone once every year or so, I feel like when I do speak to them, they know who I am and are interested in the reason I am calling. The couple of times I have had questions or needed to file a claim, they have bent over backwards and given me 110% of their effort. I even get the feeling they love my cars as much as I do!

Now this is pretty high praise and I RARELY beat the drum this loudly, but it’s all true. I HATE to give referrals and rarely do whether it’s a painter, plumber or mechanic. I feel responsible if I give a referral and something goes wrong. The highest compliment I can give any business is to give them a referral. I’m happy to say I’ve referred a lot of my car friends to NCM Insurance Agency.

 

Sincerely,

Jim Fox

Uncategorized

NCM INSURANCE OFFERING HURRICANE MICHAEL RELOCATION REIMBURSEMENT

Those of you on the Gulf Coast who are in the path of this Hurricane have most likely been through a similar experience before so hopefully you have put your emergency plan into action. That plan should also include what to do about your Corvettes or other collector vehicles. To that end, the NCM Insurance Agency offers relocation reimbursement that provides 50% of the relocation costs, up to $200 per collector car.

Last year during Hurricane Irma, many customers moved their collector cars to a multi-story concrete public parking facility that would protect the cars from wind damage and the risk of being caught in a flood. If you can get into a garage and park several floors up in the interior, you should move your cars today or first thing in the morning at the very latest.

For NCM Insurance customers who are in the path of this storm, our carrier has made available a relocation expense reimbursement that provides reimbursement for 50% of the temporary relocation costs when moving NCM Insurance protected collector cars to a safer location, subject to a maximum of $200 per collector car and $2,500 per policy. Claims regarding reimbursement should call (800) 543-2644 or can submit their claim online at https://www.amig.com/customer/file-a-claim/. Please retain all invoices, receipts and incurred costs with regards to any damage.

If you are unable to relocate your vehicle(s), please take the following steps to insure the vehicle is as prepared as possible:

  • Take before photos of your vehicle to show the condition before a disaster strikes.
  • Store copies of the registration and insurance documentation in a safe place.
  • Place your vehicle(s) on jack stands as high as possible to raise it off of the ground.
  • Our top priority is offering personal attention to the needs of our customers – in all situations – good and bad. Please let us know if you are affected by the storms and are in harms’ way – and please stay safe.

Important Contact Information:

Agency Phone #: 877.678.7626
Claim Phone #: 800.543.2644
Claim Website: Click Here
Good luck and stay safe!

Uncategorized

Barn Finds Are Out There! 1984 Ferrari 308

Every once in a while, you get an opportunity that you have to jump at. This opportunity for me happened on Monday when I received an out of the blue phone call from someone a couple miles from me. I was a referral to potentially provide guidance on a “Barn Find.” When I spoke with the person handling the removal of property from a client’s rental home she didn’t tell me much, except that she had a unique vehicle that had to be gone in 4 days. I didn’t expect to end up owning this vehicle, but fate put it in my lap.

I hurried out of the office and made my way downtown near Western Kentucky University. The house was a rental house for fraternity brothers. I am sure the walls of that house can tell many stories! Underneath the house was a sealed-up garage, and had been padlocked many times over to prevent tenants from getting into the garage. The house was partially dilapidated, with the typical college after life. The house was being cleaned up for sale, and all contents had to come out, including the car.

When I arrived, the garage was open. A large A/C unit was blocking the rear of the car, but the distinctive Ferrari rear end and tail lights were glaring at me. My palms got sweaty, my heart was beating and I knew that this was a cool find! The iconic Ferrari 308 GTSi from 1984.

This isn’t one of those perfect Barn Finds that needs nothing, and at first glance it didn’t look too terrible. The rear end was in pretty good shape, the passenger side looked clean. Looking inside I was amazed that the seats, dash, instrument panel, etc was all there and it was nice once you get past the years of dirt, dust and grime.

As I looked at the front my heart sank!  The front bumper, lower valance, wheel vent on the front and passenger headlight was missing. Down the driver’s side showed this car was involved in a minor fender bender and just left as it was. This car once was a premier sports car and when everyone sees it they have flashbacks to Magnum PI. This is the car that many of us had posters of on our walls.

 

I took many pictures and let the lady know I would ask around to see if anyone wanted to buy it. I thought and thought about this car throughout the day, and knew it had to be mine. After talking with several friends who know these cars, my wife, and others I made an offer. Right at 24 hours after seeing the car I can say that I am a Ferrari owner! That is strange to say to be honest.

 

The car is a 2-owner car with 29,000 miles. It was purchased by the second owner in 1985 and it led a less than perfect life. Late night rides and being put away wet were part of this cars story. After just 12 years of driving, 1997, the owners decided to park it. Many college parties above it and the dust/debris took its toll. Yesterday, 21 years later, the car was given a much-needed bath. This car will take some time to repair. I am not quite sure that that will be under my care, or the next persons. Regardless, she was happy to see the sun, and I am sure she will be excited when she is fired up for the first time in a long time!

These barn finds still exist, and who knows when you may get that call…Will you jump on it?